Hi Ms. Hanh,
 
Thanks for sending us the pictures and for the souvenirs you gave us.  We were very satisfied with your service.  All the guides were great and nice.  Fung, the guide in Hanoi City Tour, spoke Good English and shared a lot of insights about Vietnam.  Halong Bay Cruise was surprisingly above expectation and really beautiful.  We loved the Vietnamese dishes and the bags at Mekong Delta and Ben Thanh Market.  In our opinion, Ben Thanh Market and Saigon Square are better than Bin Tay Market.  We also prefer to take a tour around the lake in Hanoi than the visit at Dong Xuan Market.  Nonetheless, we still rate our over-all trip to Vietnam as very challenging, educational and outstanding.  We were glad that we had you as our tour advisor and we will email you again if we decide to go to Cambodia and Laos.  By the way, I have been referring you to my friends.
Thanks,
 
 Anilyn Tiu