Hi Huong,

Apologies for the delay in responding to you.

Sure I can provide some feedback regarding the trip. I was going to ask you if you needed any testimony on the trip but you beat me to it! 

Asia Tour Advisor – this was my first time booking a mini tour over the internet and honestly I was really nervous about booking online with a company that I don’t know or haven’t heard of, however from my initial enquiry stage to confirmation, Ms. Huyen was great – she was very professional and thorough with the information of the tour. Start to finish was a smooth process, which is what I wanted. I would recommend Asia Tour Advisor to anyone wanting to travel to Vietnam!  

Transport – very clean and in a good condition. Thank god for the air conditioning!! It was really hot in Phu Quoc so it was nice to have a vehicle that has a/c that works!!

Driver – was excellent, professional and was very attentive to our requirements on the trip. Him and Tong worked very well together as a team and they both knew every road in Phu Quoc which made us feel secure that we have someone that know the way around island so well.

Tour Guide (Tong) – he was absolutely amazing!! Tong shared his experience and knowledge everywhere we went. At the end of every afternoon, we could see he was really tired but still kept the energy going! We asked if we could change one of our dinners on one of the night and he went out of his way to arrange this for us! My parents and grandma was so impressed with Tong and his skills in speaking both English and Vietnamese which I appreciate as my husband does not speak or understand Vietnamese and my grandma does not speak or understand English! It was great to have someone speaking both languages on the trip!

Accommodation – we stayed at the Chen Sea which was gorgeous. I would recommend anyone going to Phu Quoc to stay there. Staffs were friendly, food was nice with plenty to choose from at the buffet, service was extremely professional and

Huyen, I hope the above feedback is useful and let me know if you require anything else further from my end to help you improve your service.

Thanks

Kim